We have OSTicket installed and working without any problem. Today I installed the LDAP plug-in as described on your website. I copied the downloaded file to the relevant directory, enabled the extension in php.ini (extension=php_ldap.dll), installed LDAP plug-in in OSTicket and it successfully appears as 'Enabled', but when I enter the server details etc and click save I still get the error :LDAP extension is not available. I restarted Apache several times to no success.We are using: Windows 2012 server with XAMP package installed and with the latest version of OSTicket 1.9.2 which I successfully upgraded from an older version.Please help as I ran out of ideas ...thanksElton