Good afternoon! Again, I want to ask, how you can specify when submitting a ticket in the form template resource reference where the files are located?
Huh?When you open a ticket you click on the Choose File button to attach files.
my English is not very intelligible, I need a reference or example of how to fill the right attachment. you know? ie ready example file.
Once an attachment has been attached... all the user or staff has to do it click on it in the ticket.By default files are stored in the database, so there is no path to give.
не тупи ёлки палки
Google translate makes that read "not dull trees clubs".Sorry but I don't know what you mean.
understood, had to change a few lines of code thank you all that's what I had in mind:
Vlad care to share the code you altered?
it's very simple! but the code can show only on Monday because :) he at work
Hi Vlad - Please can you share the code? I think it might be just what we need. :)
Soorryy im bad