Ticketsystem Crashed

Sgrab

Hello,I've since Thursday a big problem with our Ticketsystem (v1.8.0.3).All tickets are now created is missing the description and priority in the overview.The bigger problem is that i cant open any ticket. I get a blank page and nothing happens.It's the same when you create the tickets, after sending is a white, blank page and not as usual the confirmation.I think it is up to the database.I've inserted a screenshot where you can see that in 'ost_ticket' are two tables.Have anybody any Idea?mfg

ntozier

I do not see a screen shot.Generally speaking though it you are getting a "white screen" then PHP is throwing an error. You would want to either check your php.ini or turn on error displaying in osTicket.Q: How do I turn on error displaying for osTicket?http://www.tmib.net/osticket-v19x-frequently-asked-questions-faq#2I will say though that if you only have two tables in your osticket database that is most likely the issue. You might want to check the MySQL error logs also, but really the MySQL error should end up being logged in the PHP error log. You will probably want to have your database back up handy. Once I see the error thats being thrown I will know better what to tell you to do next.