What would be the best way to go about making system-wide tickets viewable by guests?
What exacly do you want ? All guests to view all tickets from all departments ?
Yes that's exactly I would want to achieve.
Place all guests/users into the same organization.
will try that thanks!
ok real sorry guys. I'm very new to ostickets.Is there a way to automatically place all guests(unauthenticated)/new users in the same organization
Organizations are really new, so really I have no idea.
ntozier Do you mind me sending you an email?
feel free. :) I'll respond when I get a chance.
