Want to make Knowledgebase accessible to AD logged in users only.

PRE

Sorry if this question has been propsed or asked before, I trolled the fourm and didnt see it. I have an install of osTicket, its all setup and configured, with AD support. (that took a bit, but i got it. :) ). Now I have begun setting up the FAQ and Knowledgebase. Is there a way to make it so that in order to see, search, use, troll, the FAQ topics and Knowledge base, you would have to be logged in as user. I would like my AD users to be able to see and use the FAQ, but not make it public. I have it so that me and another user are ADMIN, and everyone else can just is just an end user. I would like to start putting more company specific information inside the FAQs rather than general info. I will continue looking through the system, but any heads up on this or if its a feature that can be implemented I would appreciate it.Love the osTicket...ingenious.

ntozier

This is not currently an available feature the way you want it to be at least.I have not look at at 1.9.1 FAQs but I do not think that they have changed. FAQs fall into two categories, Public and Internal (Private). Internal/Private are for staff, public are for whoever goes to the the page.

Chefkeks

You can configure your webserver that if someone is trying to access example.com/osticket/kb (knowledge base is there if I remember right, can't verify now) a login is required with a valid AD username and password. It's not a solution within osticket, but (if osticket runs on your own server) may works out for you ;)

PRE

I think it would be a cool feature to add AD support for knowledge base access, however as a workaround, I was able to setup my server to allow specific users.