Getting the following in system logs: Upgrader - 4323a6a8 (task pending)Message is only: The TemplateContentLoader task reports there is work to doAny ideas?

Have you consulted your PHP error logs (or enabled on screen display of errors)?  Have you consulted your MySQL error logs?

Found the php error, on a Synology NAS look at /var/log/httpd/user-error_logFastCGI: server "/php-fpm-handler" stderr: PHP message: PHP Fatal error:  Class 'Phar' not found in /volume1/web/osTicket-live/include/class.i18n.php on line 309, referer: http://helpdesk/scp/upgrade.phpTurns out Phar (PHP Archive) is not enabled/installed by default.To turn it on, go to control panel, Web Services, PHP Settings tab, and hit the Select PHP extension button.Once I turned on Phar, the upgrade completed without a problem.blankThanks for the nudge in the right direction.Credit where it is due: how to turn on Phar on diskstation.

Thank you very much for posting your solution here.  Since your issue has been resolved (mostly by yourself) I am going to close this thread and mark it as resolved.  IF you have another question, comment, etc please feel free to start a new thread.  Thanks again!

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