I understand how to create and assign custom forms, but I'm wondering how you would go about customizing the default form that is in place above the custom area? This part.....
Your Information
Email Address:
*
Full Name:
*
Phone Number:
Ext:
If I want to change the "Your Information" or put the Full Name field above the email address, or even add additional fields and information to this form.In a perfect world, I'd like to make it to where my customers can just click to open a ticket and the form that is in front of them has everything they need. Without having to select a Help Topic which would then pull a custom form. I'd rather just customize this form. I've looked through some of the .php files but haven't found this, and I'm thinking I may be looking in the wrong place for it. Any help would be appreciated. Thank you.