I have set users to be in organizations, and set the organization to have a primary contactI have also set the Primary Contacts: Add to all tickets from this organizationHowever - the primary contact does not appear to be copied in to the ticket.
This now appears to be working :)
Did you upgrade or do anything to fix it? Should I just close this thread?
I think the 1.9.1 upgrade fixed the issue.Feel free to close this threadThanks for listening!
Any time! I'm glad that you got this working. Closing thread, please feel free to start a new one if you have another comment, question, concern, query, wonder. :)
