Not sure if this has been discussed or not, can't seem to find anything specific to my issue.Trying to install v1.8.1.2 and get the following error:Required:

These items are necessary in order to install and use osTicket.

PHP v5.3 or greater - (5.4.25)

MySQLi extension for PHP - (missing!)

Is this a hosting error as I am able to install osticket locally with no issues.

Phpmyadmin shows that mysqli extension is available from with cPanel.

Research that I have done seems to be an issue with php.ini file that I don't have access to on hosting site.

Any assistance greatly appreciated

It sounds like mysqli extension is not available on your host.

that's what I'm wondering, info I have found appears that need to enable it in php.ini file which I don't appear to have access too. Waiting to hear from hosting company

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