1.9RC Due Date and Time Issues

HardwareGuy

I've successfully upgraded from version 1.8.1.2 to 1.9RC. The following issues occur when I edit a ticket created in v1.8.Login as admin.Open ticket and select Edit.Select calendar button to modify Due Date.Only top half (first two weeks) of the calendars for the current and next month display. This happens using either the Firefox or IE browsers.Due Time will not accept any time less than 5 hours in the future if the Due Date is set for the current day. The error "" disiplays. All time zone settings in osTicket and on the 2008 R2 server are set properly.

HardwareGuy

Environment is as follows:osTicket Version: v1.9-rcServer Software: Apache/2.4.9 (Win32) OpenSSL/1.0.1g PHP/5.5.11PHP Version: 5.5.11MySQL Version: 5.6.16Server OS: Win 2008R2 Standard

ntozier

1.9rc1 is not for use in a production environment. I would recommend that you revert to 1.8.1.2 if that's the case.Also see this thread: http://www.forum.osticket.com/d/discussion//due-date-must-be-in-the-future#latest

HardwareGuy

I'll stick with 1.9 as the company is just beginning to investigate help desk software. I've been able to integrate AD and LDAP in 1.9; I was never able to get this feature running in 1.8.I note the problems here so it can be tracked as an open issue. Should I be posting 1.9 problems I find to another forum? I'll be happy to do so.

ntozier

The calender issue was reported here: https://github.com/osTicket/osTicket-1.8/issues/885There is no 1.9 forum yet because it hasn't been released yet. You installed beta software.

HardwareGuy

Understood. I am obviously new to osTicket and this forum and assumed that beta users are expected to notify the developers of any possible issues they find with the current build. I'll continue to use 1.9 but will limit my posts until the official release of the version. Thank you.