Authentication required error

ptoone

I am using 1.8 and keep getting the login error. I find the only way to overcome it, is to open terminal and do a full system flush. Is there a simple fix to this issue?

ntozier

I haven't the foggiest idea of what your talking about.http://www.forum.osticket.com/d/discussion//please-read-before-requesting-assistance#latest

ptoone

I always have login trouble. I cannot login even with correct password. It says "Authentication Required" even with correct credentials.

Grizly

I get this occaisionally, after "logging in correctly" about 3 times you get the CRSF error, but you are technically logged in, the login redirects you to login.php for some reason.. which could be the issue. Dunno, will have a look when I get the chance, for now, when you see that error, you can simply delete login.php from the url, and it will present you with the normal logged in view. ;-)

ptoone

Thanks. I notice when I click os ticket logo after login it works.

ptoone

Still having issues with authentication. Customers and Admins complain that they have to re-authenticate again and again. Is 1.9/1.8 stable?

ntozier

Q: Is 1.9/1.8 stable?

A: Yes, but you should upgrade to 1.9.1 which includes some bug fixes for 1.9.0.