I have tested the smtp gateway and we are sending mail just fine through OS ticket. So I believe the userid and password are correct..However, we don't seem to be receiving.POP/IMAP polling has been enabled.I appreciate your help.Peer

Have you setup either cron or Windows Task Scheduler to run the cron.php?http://osticket.com/wiki/Email_Settingsandhttp://osticket.com/wiki/POP3/IMAP_Settings

Got it!Thanks!Working now.. forgot about the cron... P.

:)Let me know how you make out.

5 months later

this issue has been resolved.. thanks for your help.

Thread closed, and marked as resolved.Please feel free to start a new thread if you have another issue, comment, etc.

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