OS: CentOSosTicket Ver: 1.8.0.1I've configured my crontab to process every 5min, but instead it check my SMTP server every 10min. Crontab config:*/5 * * * * root /usr/local/bin/php /home/umuzitec/public_html/help/api/cron.php
What do you have at: Admin panel -> Emails -> your email thats checking mail -> Fetch Frequency?