problems with alerts notifications for new ticket

alcacio

hi, this is mi installation:soporte.traverstool.com.mxmy problems is with notification for new tickets, message not contain format: blank this is my configuration en classmailer.php $encodings=array( 'head_encoding' => 'quoted-printable', 'text_encoding' => 'base64', 'html_encoding' => 'base64', 'html_charset' => 'utf8', 'text_charset' => 'utf8', 'head_charset' => 'utf8' );thanks.....

ntozier

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