Downgrade v1.8 to 1.7 o previous - osTicket Forum

Troubleshooting and Problems
Downgrade v1.8 to 1.7 o previous

Ccenceros
Apr 10, 2014
Post #1 Thursday, April 10, 2014 4:54 PM
Edited

i really need this.How can i do it?what involves?

Ppeter
Apr 10, 2014
Post #2 Thursday, April 10, 2014 5:03 PM
Edited

You can't easily downgrade - the next best thing to do is restore your 1.7 backup.

Ccenceros
Apr 10, 2014
Post #3 Thursday, April 10, 2014 5:24 PM
Edited

are you talking about data base?

ntozier
Apr 10, 2014
Post #4 Thursday, April 10, 2014 6:34 PM
Edited

Yes.There is no tool to downgrade. You would need to install the 1.7 tree, and restore the 1.7 version of your database to downgrade.

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Downgrade v1.8 to 1.7 o previous

cenceros

i really need this.How can i do it?what involves?

peter

You can't easily downgrade - the next best thing to do is restore your 1.7 backup.

cenceros

are you talking about data base?

ntozier

Yes.There is no tool to downgrade. You would need to install the 1.7 tree, and restore the 1.7 version of your database to downgrade.