Issue with Google Mail Groups

msavazzi

Team,

sorry to bother but I have a very crazy error is driving me nuts.

Here the configuration: OsTicket on Admin/Settings/Emails/Default Ongoing Email: None: Use PHP mail function

Under Alerts & Notices I've enabled ALL the alets for Admin Email

Now the crazy issue:

If in the Admin/Settings/Emails/Admin's Email Address I put MY email address - IT WORKS

If in the Admin/Settings/Emails/Admin's Email Address I put a valid Group email address - IT DOES NOT WORK

I've done a ton of tests and there is no way around it, if is a Group (Google Group valid email) no email is received.

What's worst is that if I go to Admin/Emails/Diagnostic and I write a test email to my Group email it works from all possible email addresses.

Can you help me?

I need to send the emails to a team, not a single person.

ntozier

We do exactly what your talking about except that we do not use Google Groups (we use our email server and a private mailing list). I would presume that Google is blocking the emails...