Hi,Im new to this, and I wonder why my Response Time always is 0,0? And what is the Response Time for?I've found this http://www.sudobash.net/ostickets-reports/. Is this compatible with the latest version of osTicket?
I believe that response time is in hours. I routinely see 0.1 and 0.3s.You would have to ask ScottRo at Sudobash if he has updated it for 184.108.40.206, however I do not think that he has yet.