Someone created a mod for me that changes the priority on a ticket to High, when a ticket goes stale, and it was working for this until I updated to 1.8.1.2 this

week. I know just enough to be dangerous, so I am not sure what needs to

be adjusted on it to make it work again. Here is the code if anyone has

any idea why it stopped working. Thanks in advance, this place is

great.//MOD: Up the priority!  (Priority ID's: Emerg = 4, High = 3, Normal = 2, Low = 1)$existing_priority = $this->getPriority();if($existing_priority < 4)$this->setPriority(4);//Always set to HIGH on overdue!