Hi,Currently I'm working on Remote Dekstop (rdp) session using for LAN Remote Session. I like to add it on Admin Panel. So, admin can remote if needed to solve ticket immediately. p/s: only for internal helpdesk.

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Generally speaking web browsers are sandboxed to prevent this sort of system file execution.  It would after all be a huge security hole to allow web pages to run file locally.  That being said this is not something that I personally can help you with but I think that I can point you in the direction of how to achieve it:http://stackoverflow.com/questions/16064015/how-to-rdp-from-a-web-page?rq=1http://stackoverflow.com/questions/2138002/how-to-config-ie-to-make-wscript-shell-work

thanks ntozier..i agree with you. this would be a huge security hole. security will take first place in my project.thanks for the articles sharing. this could be much help. i will go through that..

hi all,This is my first version of remote mod. I did this in osTicket 1.8.1.1 .Remote Section:-1- Host List2- Add HostClick on IP link will download .rdp file base on Ip. I also work on VBscript and Batch for client allow inbound connection through firewall. I also planning to add teamviewer and vnc as option remote in next version. Any idea is welcome. 

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