Problems migration from 1.7.5 to 1.8.1.1

jtaborda

blank Running php 6.0 blank I'm getting DB Error #1146 in the log of ost blank I Can't click in the error, and the baloon doesn't show any information....Please help.Thanks

ntozier

You are not running PHP 6. PHP 6 does not exist... you are running 5.4.4-14 (as indicated in your screen shot).You will need to consult your PHP error logs and get us the actual error, as that is not the actual error(s) that you are experiencing.

jtaborda

what about the baloon?!?!!? i have this config file that i can change in my hosting.Any ideas about the cgiwrap config?!?!I think that is the problem....; Allow accessing, from PHP's perspective, local files with LOAD DATA statements; http://php.net/mysql.allow_local_infilemysql.allow_local_infile = On; Allow or prevent persistent links.; http://php.net/mysql.allow-persistentmysql.allow_persistent = On; If mysqlnd is used: Number of cache slots for the internal result set cache; http://php.net/mysql.cache_size;mysql.cache_size = 2000; Maximum number of persistent links. -1 means no limit.; http://php.net/mysql.max-persistentmysql.max_persistent = -1; Maximum number of links (persistent + non-persistent). -1 means no limit.; http://php.net/mysql.max-linksmysql.max_links = -1; Default port number for mysql_connect(). If unset, mysql_connect() will use; the $MYSQL_TCP_PORT or the mysql-tcp entry in /etc/services or the; compile-time value defined MYSQL_PORT (in that order). Win32 will only look; at MYSQL_PORT.; http://php.net/mysql.default-portmysql.default_port =; Default socket name for local MySQL connects. If empty, uses the built-in; MySQL defaults.; http://php.net/mysql.default-socketmysql.default_socket =; Default host for mysql_connect() (doesn't apply in safe mode).; http://php.net/mysql.default-hostmysql.default_host =; Default user for mysql_connect() ; http://php.net/mysql.default-usermysql.default_user =; Default password for mysql_connect() (doesn't apply in safe mode).; Note that this is generally a *bad* idea to store passwords in this file.; *Any* user with PHP access can run 'echo get_cfg_var("mysql.default_password"); and reveal this password! And of course, any users with read access to this; file will be able to reveal the password as well.; http://php.net/mysql.default-passwordmysql.default_password =; Maximum time (in seconds) for connect timeout. -1 means no limit; http://php.net/mysql.connect-timeoutmysql.connect_timeout = 30; Trace mode. When trace_mode is active (=On), warnings for table/index scans and; SQL-Errors will be displayed.; http://php.net/mysql.trace-modemysql.trace_mode = Off

jtaborda

where can i find those log's you are talkin about #ntozier ???

ntozier

What balloon are you talking about?There are a number of places that your error logs could reside (based on OS, OS Version, etc). Check your php.ini for the directive:error_logIt may tell you by providing the path to and file name. If it does not then you can either ask your system admin or create a file and put it in your web tree and browse to it. In that file put:<?php phpinfo(); ?>And search the output of the configuration for error_log. Remember to delete this file afterwards as it reveals a lot about your configuration.

jtaborda

log_errors = Onerror_log = /tmp/php_error.logI have ost installed in a webhosting server and i think that this file doenst show up

ntozier

Then you can try turning on error display either via php.ini or following the directions in this FAQ:http://www.tmib.net/osticket-18x-frequently-asked-questions-faq#3