I seem to be having some issues getting accurate reporting.I've only one department listed with 1 ticket under it - there are several departments and hundreds of tickets.Help topics are listed as 1 regardless of whether they are 1 or 0Only one staff member is listed, others aren't included at all - it appears the staff name is linked to who is logged in, but the stats are still not accurate.Has anyone witnessed anything like this or perhaps understands the reporting system a little to suggests steps. I would imagine it is something to do with the upgrade - the stats seem to change when creating new tickets and applying help topics - a few zero's appeared but they still were in no way accurate. and I couldn't make heads or tails of the logic behind the changes.Anyone able to help?
