email polling pop account not working

lucas

Hi, again !I've reinstalled osTicket, setup email configuration and can't fetch emails using polling POP/IMAP.SMTP is working.Below some screenshots with configuration.Any idea ?Thanks

ntozier

I do not see any screen shots.Please help us to help you by reading and following the posting

guidelines located in this thread: Please read before requesting assistance.

The more information you give us the better we will be able to assist

you. Thank you.

lucas

screenshots

lucas

ntozier

Your screen shots do not show the POP/IMAP settings.You have not reported any error messages.We will need more information to help troubleshoot this.

lucas

Hi, i set POP/IMAP - SMTP without any error message. Here's my screenshot after saving email config.Thanks again.

ntozier

Have you consulted your mail server logs?Have you tried TELNET to test pop or a site like?https://www.wormly.com/test_pop3_mail_serverDid you setup cron?http://osticket.com/wiki/POP3/IMAP_Settings

lucas

Hi. I don't have access to mail server.Here's my test:Resolving hostname...

Connecting...

S:+OK Dovecot ready.

C: CAPA

S:+OK

S-CODES

S PLAIN

S:.

C: USER elizalde_soporte@buenosaires.gob.ar

S:+OK

C: PASS ********

S:+OK Logged in.

C: QUIT

S:+OK Logging out.

POP3 test completed successfully.------------Running a batch (on Windows), Works. So, here's my doubt: it should be works just by checking Enable POP/IMAP polling or i must run batch file ?

ntozier

The test looks good. Did you setup Windows Task scheduler to run the cron.php?

lucas

No, i didn't.I'm trying to understand how it works. MUST i setup Task Scheduler or just by checking Enable POP/IMAP polling in Admin panel - Emails should be works ?Am i clear ?

ntozier

You must run cron.

lucas

OK. So, it works fine. Thanks a lot. Again

lucas

One more thing. Take a look at the image. it is normal the error message ?

ntozier

strict standards is not really an error. Its more of a "Hey this worked, but it should probably adhere to standards and may stop working in the future."Up until recently PHP was distributed with strict standards reporting turned off. You can shut it off in your php.ini or ignore it.