Using v1.8.1
New ticket was created via email. From the staff control panel, when the thread link is clicked on the popup, the following error is displayed next to phone number and no other data or options are displayed on the screen:
Fatal error: Call to a member function getPhoneNumber() on a non-object in /include/class.ticket.php on line 311
Please advise.
Advise: Search the forums. This has been covered numerous times.Edit include/class.ticket.php
line 2287 reads: .' ,user_id='.db_input($user->id)
change to: .' ,user_id='.db_input($user->getId()) source: https://github.com/osTicket/osTicket-1.8/issues/526
