[resolved] Inline images not displayed from Lotus Notes

enricoandreoli

Good morning all,I have a problem with fetching the inline images sent from our client "Lotus Notes". This is my email on Lotus Notes: blank And this is what I get in OsTicket: blank Any suggestion? I'm running OsTicket 1.8.1 and the HTML is activated in setting. If I send an email using Gmail I can see the image properly on OsTicket.Thanks

ntozier

It sounds to me like Lotus notes is not respecting and sending the email in a format described in the email RFCs. Please open an issue at github with this information, and provide a copy of the email (source).

enricoandreoli

Issue opened:https://github.com/osTicket/osTicket-1.8/issues/661

enricoandreoli

Solved (included in 1.9)