Hi. I've run some tests and I've concluded that if I send an email, either from gmail or from my company account through thunderbird, if charset is set to utf8, everything goes fine, but if it's set to ISO-8859-1, if I type something like "¿Cuándo sale la nueva versión?" (I'm from Spain, by the way ):-If I type it on the subject: the ticket subject is set to ""-If I type it on the message: the message will be "¿Cu" (cut from the first letter with accent).My database collation is set to utf8_unicode_ci, which I think is the best for international use. I'm a bit worried that our spanish or latin customers might have to change their email accounts to send UTF8. Is there any mod to convert whatever comes to utf8 before posting the ticket?Thanks a lot in advance.
