I am working on an android app for our helpdesk people to use while walking around our event. My main issue right now is using the login of the staff from the database as I have no idea how to compare the passwords.Could you give me a hand?
Is there some reason why you wouldn't have them just use the web broswer in their android phone to access osTicket like usual?Passwords are stored in MD5 in the data base in the ost_staff table. You can see /include/class.auth.php for how osTicket does authentication.
If I were to produce an app for this, I would create a Responsive webdesign. People can then simply enter the link to their ticketsystem on the app. A "push notification" function in the app for new tickets on the phone would be very nice!:)