[resolved] Export List Error: Query token not found

Tanya

HiI am on the latest version 1.8.1 but these was happening on 1.8.0.X too.When I try export any of the lists to CSV, I get the error "Query token not found".I am a bit baffled. Can anybody perhaps assist me?Many thanks for your time :)

ntozier

I'm not aware of any export list feature... It's certainly not under Admin panel -> Manage -> Lists. Where are you seeing this?Do you mean the export link at the bottom of the Open, Answered, My Tickets, and Closed queues? If those are what you mean they work fine for me and always have since they were added. Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you.

Tanya

HiYes, the one below "Open Tickets". I apologise for not explaining properly.Staff Panel, under the 'Tickets' tab. If I am on Open Tikcets, My Tickets, Overdue Tickets or any of those views, and I scroll to the bottom and click export (screenshot attached), I get an error at the top of the page ""Query token not found".Here is my system information:osTicket Version

v1.8.1

Server Software

Apache/2.2.26 (Unix) mod_ssl/2.2.26

OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4

FrontPage/5.0.2.2635 mod_fcgid/2.3.6

PHP Version

5.3.27

MySQL Version

5.0.96

PHP Extensions

gdlib

Used for image manipulation and PDF printing

imap

Used for email fetching

xml

XML API

xml-dom

Used for HTML email processing

json

Improves performance creating and processing JSON

gettext

Improves performance for non US-English configurations

mbstring

Highly recommended for non western european language content

Database Usage

Database Space Used

222.28 MiB

Database Space for Attachments

217.74 MiB

ntozier

Are you seeing any error in your PHP error log?Or in Admin panel -> Dashobaord -> System Logs?Either way I've asked the devs to take a look at this thread and they will want that information.

jared@osticket.com

Was this an advanced search?

Tanya

Resolved in upgrade a while ago :)

ntozier

Thank you for posting your solution here. I'm going to close this thread and mark it as resolved, but please feel free to start a new thread if you have another comment, question, concern, etc.