unable to generate automatically ticket via mail.Kindly help me out.Details for Information.osTicket Versionv1.8.0.2Server SoftwareApache/2.2.15 (CentOS)PHP Version5.3.3MySQL Version5.1.71
did you set up some sort of email fetching e.g. cron jobs or pipe?
Please read the following wiki:http://osticket.com/wiki/Email_SettingsIf your settings up IMAP/POP make sure you also setup cron or Windows Task Scheduler:http://osticket.com/wiki/POP3/IMAP_Settings
If you is having problem with cron job settings, using online cron job like http://www.easycron.com as an alternative is a good idea.Check out a tutorial at http://www.easycron.com/tutorials/how-to-set-up-cron-job-for-osticket
