I have made an OSTicket with over 20 custom fields for the client. All the fields are working, but I need to find a way to let the client update those fields, the same way staff have the "edit ticket" functionality.
I tried adding the elements from the edit ticket page to the client/viewticket.php . But when i click update I get "Access Denied. Possibly invalid ticket ID." This error is coming from tickets.php, so I know I need to change something there.
I'm pretty sure if the elements are given the same permissions as the "Post Reply" feature, this should work.
Any ideas?