The last two upgraded I get this error when I run /scp/upgrade.phpany suggestions?Parse error: syntax error, unexpected T_FUNCTION in /home/supportticketsthemezzcom/support.themezz.com/include/class.ticket.php on line 1916

Please help us to help you reading and following the posting guidelines in this thread: Please read before requesting assistance.My first guess however would be to ask what version of PHP your running.  osTicket 1.8.x requires PHP 5.3+.

To be more specificI was running 1.72 successfully in    domainname.comI saved ost-config.php locallyI renamed domainname.com to domainname.com-OLDI uploaded 1.8.0.2  I placed ost-config.php back on the server in  domainname.com/includeI loaded domainname.com/scp/upgrade.php    and get above errorI run domainname.com/scp and get above errorAny suggestions?thank you

And your PHP version?

Running 5.2 I will upgradeTHANKS

Upgraded to PHP 5.4 and .... ALL WORKS WELL !!!!!!!!!****THANK YOU SO MUCH***********

You're very welcome.  I'm going to close this thread since your resolved.  Feel free to post again should you encounter any further difficulties.

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