Cannot logon to scp using username and password - new install

NotionCommotion

I've just installed osTicket (v1.8.0.2) on two Linux servers with almost identical configuration, one my home development box and the other my remote VPS, and set them up with identical information.With the username and password, I can log onto the VPS, but cannot do so on local box.Looking at ost_staff.passwd, I see it is different, but maybe the application hashes something like the IP when generating passwords so this is to be expected.Any ideas why this is happening? ThanksOn a side note, I've also tried resetting the password using http://mysite.net/support/scp/pwreset.php, however, an email is not being sent, so I looked an issue at github.

NotionCommotion

I am now mysteriously able to use the appropriate username/password. Don't understand why it would have anything to do with it, but tried a different client to logon, and then went back to the first.

ntozier

You probably needed to clear your browsers cache. Recently it seems like 90% of the time when someone knows their username and password and yet cannot log in its a session issue.