I am attempting to do a clean install of osTicket 1.8.0.2 on a 1&1 hosted site.  Version 1.6 ST worked fine on it for years.  However, after following the install instructions provided at http://osticket.com/wiki/Installation, I receive the follow error when attempting to launch the installation script by browsing to the osTicket URL:Parse error: syntax error, unexpected T_STATIC, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /{root path}/osource/support/bootstrap.php on line 5Please note that I replaced some of the path info with the {root path} text.Additionally, when I attempt to browse to the alternate location mydomain.com/setup, nothing happens.PHP version:  5.5Operating System:  Hosted at 1&1...I believe it is Apache

Please disregard.  Even thought the 1&1 control panel said PHP was at version 5.5, it actually wasn't. Installation is working properly now.Thanks...

I'm glad that your all set.  I'm going to close this thread, but should you encounter any additional issues please feel free to post again.

Write a Reply...