Mail error after submitting new ticket.

grendelprime

Hiya, Windows Server 2012 Standard, new osticket installation. IIS 8. Osticket 1.8.0.1PHP 5.3.5When creating a new ticket, after submitting the ticket, it is added normally, shows up in the queue fine, but I recieve the following error displayed at the top of the "thank you for contacting us" landing page.Warning: mail() :

Failed to connect to mailserver at "localhost" port 25, verify your

"SMTP" and "smtp_port" setting in php.ini or use ini_set() in D:\WEBROOT\osticket\include\pear\Mail\mail.php on line 153I've sent a diagnostic email from within osticket and confirmed it works.I've confirmed the webserver is using the correct php.ini, and I've commented out the portion of my php.ini, even restarted IIS but I'm still getting the error.; For Win32 only.;SMTP = localhost;smtp_port = 25Any thoughts?

ntozier

You haven't actually told us how you have your email setup.Admin panel -> Settings -> Emails

grendelprime

DOH! Under Admin -> Settings -> Emails "Default Outgoing Email" was set to: "None: Use PHP mail function".Setting it to use my configured email account resolved the problem. I kept thinking something was wrong with my pathing, but it was just a missed configuration option. This is resolved... Thanks!

ntozier

Excellent! Glad that you got that worked out. The hint was that it was trying to connect to localhost. I figured that the only reason it would try to do that was if you configured it to in your email settings, or if you set osTicket to use PHP Mail function. :)I'll go ahead and close this thread, feel free to post again should you encounter any problems.