Is there a way to reset the Statistics after doing testing? Any suggestions would be appreciated.

I do not think that this has changed since the last version.Q: how do I reset the Staff panel -> Dashboard Statistics page?

A: the statistics are stored in the ticket_event table. When you are first playing with osTicket and opening and closing

test tickets this table will get populated with information that is

used to generate the statistics. If you delete all those test tickets

and would like to reset the statistical data you can delete all the

records in this table.

source: http://www.tmib.net/frequently-asked-questions-faq-about-osticket-17st

2 years later
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