deleting tickets using IE

mtorres123

I need help. I installed osticket and everything is working fine except that I am unable to delete tickets using IE 8,9,10 OR 11. I can delete a ticket fine in chrome and firefox. I dont get an error it just doesnt do anything. It is not pop up blocker or anything basic I already checked all IE settings. Anyone have an idea on how to fix this?

Thanks

ntozier

You really have not provided us with enough information to assist you.

Please help us to help you by reading and following this thread: Please read before requesting assistance. Thank you.That being said you should probably report the bug over on github.

mtorres123

Thanks, I will repost with required info

ntozier

Also I just tried to delete tickets in IE11 (under osTicket 1.8.0.1) and it worked fine for me. Log into staff account, click "closed tickets", tick the boxes of the tickets I want to delete, scroll down and click delete. It prompts you to make sure that you want to delete (and warn you that this cannot be undone).