Can we disable ssl?

littleboy

Warning: openssl_decrypt() : IV passed is 26 bytes long which is longer than the 16 expected by selected cipher, truncating in/home/username/public_html/support/include/class.crypto.php on line 535I can see this warn message when I login as admin/staff.I intend to ignore this message, but I'm having a lot of trouble, because I could not update ticket.All replies are invisible and encoded Can somebody help resolve this?

ntozier

I recommend that you read and follow this thread: Please read before requesting assistance.

littleboy

Sorry for my mistake.osTicket Version v1.8.0.1Displayed errors: Warning: openssl_decrypt() : IV passed is 26 bytes long which is longer than the 16 expected by selected cipher, truncating in /home/username/public_html/support/include/class.crypto.php on line 535Mail Sending: SMTPMail Fetching/ReceivingPHP Version 5.3.27MySQL Version 5.5.32Server Software Apache/2.2.26 (Unix) mod_ssl/2.2.26 OpenSSL/1.0.1e-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635This is all the info that I can found

littleboy

Is there anybody who can help me?

jared@osticket.com

Could you try entering the password and saving each of your mail account settings pages to re-sync the passwords?

vak

This problem is related to the base-coded sitefile class.crypto.phpclass CryptoOpenSSLfunction decrypt($ciphertext)it must be replaced$iv = substr($ciphertext, 0, $ivlen);$ciphertext = substr($ciphertext, $ivlen);to:$iv = mb_substr($ciphertext, 0, $ivlen,'ASCII');$ciphertext = mb_substr($ciphertext, $ivlen,1000,'ASCII');