Hi,I have the problem that I cannot get alert emails to be sent out.In another discussions which is closed now I have followed the instructions but to no result.The things I checked were:-----------------Admin Side -> Settings -> Alerts & NoticesMake sure that the New Ticket Alert is checked for Department Managers/Members, or who ever you want to receive emails.Admin Side -> Settings -> AutoresponderMake sure that the radio buttons are set to enabled.Admin Side -> Emails -> EmailsCheck your outgoing email address to ensure that Auto-Response is unchecked.Admin Side -> Staff -> DepartmentsCheck to make sure that New Ticket & New Message are unchecked for the departments. -----------------Furthermore I have created a email setup only to be used as smtp outgoing email, instead of the php mail function.This issue started when we upgraded from 1.7 to 1.8.0.1Before that time everything was working.Hope you can point me how to solve this issue.Many thanks in advance
