Is there a way to edit / update / delete users in 1.8?

I presume that you mean clients.Log in as a staff.Click "New Ticket"Search for the user.Click Continue.Click on their Name <email@address.tld>Edit their contact information.Click "Update User"

Yes, I was referring to the clients and that is what I was looking for as far as editing goes. Is there anyway to remove old clients / duplicates?

It's easier to answer that as two separate questions. There is no way to remove old clients currently... but then I think that would break all your old tickets as they would no longer have the client name to display.I'm not sure what you mean by duplicates... as I have not encountered any duplicates.  Client emails are stored in the ost_user_email table.  You should be able to look at that and see if there are any duplicates.  The user_id corresponds to the default_email_id in the ost_user_email table. (which is also where the clients name is stored)  You could cross reference those two tables (or run a quesry to join them) and check for dupes. There is no automated mechanism or UI for doing this currently... although I imagine once user accounts are more fully implemented there will be some sort of user management section of the UI.

2 years later

for admin users via sql commands (can be done with a script) including added or removing users :https://github.com/osTicket/osTicket-1.8/issues/2026#issuecomment-122405090the info really its here but in spanish due osticket developers does not have "time" to document well the tables and the systemhttps://groups.google.com/d/msg/venenuxmassenkoh/R1QLRpi1mIc/lHJYfQdQfQgJ oviosly u must use gmail and not have a mocosoft account.. only for linuxes

killing zombie thread with a head shot.Please do not be a necromancer.Thread is for 1.8 and from Jan 2014, closing zombie.Notice: The link in this thread is to a private group that has been

setup for and by forum user who is not associated with the osTicket

development team.

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