Unable to install 1.8.0.1 on FreeBSD 9.2 + PHP5.5 + Apache 2.4 + MariaDb 5.5

jhfoo

I'm trying to install on the above-mentioned specs. I got the installation forms page, but during the creation of the database tables I received the following errors:Warning: mysqli_result:() expects parameter 1 to be long, string given in /usr/local/www/apache24/data/osticket/include/mysqli.php on line 158Warning: mysqli_result:() expects parameter 1 to be long, string given in /usr/local/www/apache24/data/osticket/include/mysqli.php on line 158Warning: mysqli_result:() expects parameter 1 to be long, string given in /usr/local/www/apache24/data/osticket/include/mysqli.php on line 158Warning: mysqli_result:() expects parameter 1 to be long, string given in /usr/local/www/apache24/data/osticket/include/mysqli.php on line 158Warning: mysqli_result:() expects parameter 1 to be long, string given in /usr/local/www/apache24/data/osticket/include/mysqli.php on line 158Warning: mysqli_result:() expects parameter 1 to be long, string given in /usr/local/www/apache24/data/osticket/include/mysqli.php on line 158Warning: mysqli_result:() expects parameter 1 to be long, string given in /usr/local/www/apache24/data/osticket/include/mysqli.php on line 158Warning: mysqli_result:() expects parameter 1 to be long, string given in /usr/local/www/apache24/data/osticket/include/mysqli.php on line 158Warning: mysqli_result:() expects parameter 1 to be long, string given in /usr/local/www/apache24/data/osticket/include/mysqli.php on line 158Warning: mysqli_result:() expects parameter 1 to be long, string given in /usr/local/www/apache24/data/osticket/include/mysqli.php on line 158Warning: Invalid argument supplied for foreach() in /usr/local/www/apache24/data/osticket/include/class.config.php on line 160Warning: mysqli_result:() expects parameter 1 to be long, string given in /usr/local/www/apache24/data/osticket/include/mysqli.php on line 158Fatal error: Call to a member function save() on a non-object in /usr/local/www/apache24/data/osticket/include/class.i18n.php on line 113 I tried the installation on PHP5.4 + Apache 2.2 + MySql 5.5 and I get the same error. Strangely, no-one on the forums seems to have the same problem as mine.Hopefully an experience reader can advise on what may have gone wrong. I do hope to use osTicket as it seems to be the easiest to set up.

ntozier

I've asked the devs to take a look at this.

craiggbarr

I'm having the same problem trying to install 1.8.0.1 for the first time on a Windows 8.1 box with PHP 5.5.6 + IIS 8.5 + MariaDB 5.5.32.Exact same errors shown.

craiggbarr

FYI - setting up 1.7.4 on the same config works fine, until you try to use the application at which point I get:PHP Warning: mysqli_result:() expects parameter 1 to be long, string given in C:\inetpub\wwwroot\osticket\include\mysqli.php on line 162

PHP Warning: mysqli_result:() expects parameter 1 to be long, string given in C:\inetpub\wwwroot\osticket\include\mysqli.php on line 162

PHP Warning: Invalid argument supplied for foreach() in C:\inetpub\wwwroot\osticket\include\class.config.php on line 153

ISAslot

I had the same errors on my installation (Windows 2008, MySQL 5, PHP 5.5, IIS 7.5).Resolved it by replacing 'MYSQL_ASSOC' with 'MYSQLI_ASSOC' in include/mysqli.php on line 157.

jared@osticket.com

You guys rock! Nice find. I've patched up 1.7 develop with the fix suggested by @[deleted] It'll be merged into 1.8 develop this week