Hi,
I have a strange problem that occurs at the moment with outgoing mails of my osticket 1.6 installation:
- German "Umlauts" (äüö) are displayed correctly in the %message part of the outgoing mails but not in the part of the mail that comes out of the templates.
Example:
Admin,
New ticket #333905 created.
-------------------
Name: Max Mustermann
Email: test@test.de
Dept: Support
Umlaut-Test: ü ä ö Ü Ä Ö ß
-------------------
To view/respond to the ticket, please login to the support ticket system.
Umlaut-Test:
The part of the %message displays it correctly, the template part truncates the email.
Does anybody have an idea how to fix this?
Thank you in advance!
Borsti