If someone here can do this for me . and all work good . so please contact me by skype - kingmagicshopthe ticket system is www.king-magic.com/support/Right now if someone send email that no open ticket ... Thanks 

I had a similar issue. I don't know what was wrong with it, but I fixed it by doing some database kung fu. Here's the thread I posted about it:http://forum.osticket.com/d/discussion//email-piping-not-working-since-upgrading-to-1-8

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