Hi allI am a fresh face to osTicket and have just installed the latest 1.8 and have encountered the following issue when I try to choose the following features in the Admin Panel like - company profiles, forms, custom lists etcFatal error: Call to undefined function db_prepare() in /home/support1/public_html/include/class.orm.php on line 861Any suggestions to fix are welcomed, as I have already installed fresh twice now and still have the same issue.Thank you Dean

Additional details:Mail Sending: not configured yetMail Fetching/Receiving:  not configured yetPHP version: see details - http://support.lmevirtualservices.com.au/test.phpOperating System: Centos running cPanel

:( Is it a know error that everyone is having with 1.8?

jared@osticket.com December 17 FlagDo you have the mysqli extension installed?Thank you, installed and that did the trick :)Dean

20 days later

Sorry for my delayed reply but that sorted the problem out. Thank you Jared :)

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