Hi, I've been using v1.7 for a little less then a year (love it!) and was excited to see the new customization features in 1.8 so figured I'd give it a shot but have failed miserably at either trying to upgrade or a complete a new install. I'd prefer to upgrade and keep my existing tickets, but no big deal if I have to start fresh. The problem is after uploading the files (or overwriting in the upgrade scenario), I only get a completely blank page when I point the browser to the following:mysite.com/support/scp (when attempting to upgrade)mysite.com/support/setup/upgrade.phpthen, with fresh files, clean db:mysite.com/support/mysite.com/support/setupmysite.com/support/setup/install.phpshared hosting (bluehost):Apache version2.2.26PHP version

" style="box-sizing: border-box; padding: 5px 0.35em 5px 10px; border-width: 0px 0px 1px; border-bottom-style: solid; border-bottom-color: rgb(225, 225, 225); text-align: left; font-size: 10px; line-height: normal; font-family: Verdana, sans-serif; width: 132px; text-overflow: ellipsis; background-image: inherit; background-size: inherit; background-attachment: inherit; background-origin: inherit; background-clip: inherit; background-color: inherit; border-collapse: collapse; overflow: hidden;">5.2.17MySQL version5.5.34-logerror log: PHP Parse error:  syntax error, unexpected T_FUNCTION in /home6/mysite/public_html/support/bootstrap.php on line 233other notes: using the direct download from the website (not github); tried re-downloading then uploading files in case corrupted but don't think it's that...If there's any other info I can supply, let me know.Thanks!Chris