access denied on install

infoserv

Hi everyone,

I am getting the following error on an install of 1.6. Can anyone help with this one?

Thanks,

Keith

php5

Install osTicket (2/3)

Warning: mysql_connect() : Access denied for user 'keithlon'@'localhost' (using password: YES) in /tmp/cpanel_phpengine.1336433821.1511606XpUgeLjW on line 1617

Access denied for user 'keithlon'@'localhost' (using password: YES)

ntozier

Have you setup that user as a mysql user and given it permissions to the database that you created for OST to live in?