Empty 'Assigned To' Column for Closed Tickets Only

carnival

Just as the title says.. in Open and Overdue lists, the assigned staff member shows up correctly. In the Closed tickets list, it is empty.

Reopening a closed ticket does not restore the value.

Has anyone else had any experience with this issue? Our installation has been modified, but this bug has only recently occurred (and as far as I know, nothing has been updated/changed).

Any ideas? Thanks!

hotwired007

i think thats normal behaviour - mine does the same.

carnival

Hmm.. I don't think that it's always been this way as some older tickets still display the Assigned To value (but only some).

hotwired007

i have that many mods already installed - i think i remember there being an issue if you had the assign to me mod?