I setup email piping today in hopes to simply my setup by not having to have a cron job and so tickets were entered into the database instantly.
The email address which users send email to in order to open a ticket has a default priority of Normal (The systems default is also Normal).
However with email piping being used the default priority is always Low.
Any ideas as to what is causing this.
In pipe.php I can see the line of code that sets priority, can I set this line to equal whatever the variable for normal is?
$var=$cfg->useEmailPriority()?$parser->getPriority();