Hi all,
This is literally the message I get in the thank you page after creating a new ticket (XXXXXX instead of ticket number):
Thank you for contacting us.
A support ticket request #XXXXXX has been created and a representative will be getting back to you shortly if necessary.
Support Team
I am having this problem after upgrading from 1.7.0 (which didnt show the ticket number in the thak you page) to 1.7.2 and happens with 1.7.3 also. The upgrade script went fine with no errors.
Anyone knows what might cause it?.
Cheers!
Fred.