Failed to connect to mail.hostname.com

fbengo

Hello people!

When I try to configure my email settings in the staff control panel I get the following error:

Failed to connect to mail.roomsquare.com

blank

My settings are from Outlook and they are working in Outlook so I dont understand the problem.

I hope somebody can help me,

Engin

ntozier

SMTP is port 25. Might want to try changing the port number.

Also their mail server may be configured to only allow smtp connections from certain nets. If your webserver is on the same machine you are running outlook on that shouldn't be a problem, but if it is hosted else where that could be your problem. It could also be blocked by a firewall on your end or their end.

You might want to try telnet to the mailserver and see if you can hit it.

note: I can hit mail.roomsquare.com on port 25, and I receive the following:

220 mail15.mijndomein.nl ESMTP Exim 4.69 Tue, 10 Apr 2012 20 +0200

So chances are its just the port that you are using.

fbengo

SMTP is port 25. Might want to try changing the port number.
Also their mail server may be configured to only allow smtp connections from certain nets. If your webserver is on the same machine you are running outlook on that shouldn't be a problem, but if it is hosted else where that could be your problem. It could also be blocked by a firewall on your end or their end.
You might want to try telnet to the mailserver and see if you can hit it.
note: I can hit mail.roomsquare.com on port 25, and I receive the following:
220 mail15.mijndomein.nl ESMTP Exim 4.69 Tue, 10 Apr 2012 20 +0200
So chances are its just the port that you are using.

The server is not hosted by mysel but my Outlook uses port 26 because my host told me to use port 26 instead of 25 for the e-mails. But doo I have to check "Authentication Required" when I change it to 25 because in my Outlook it is checked?

When I telnet to mail.roomsquare 26 it says

220 mail15.mijndomein.nl ESMTP Exim 4.69 Tue, 10 Apr 2012 21 +0200

so it is also working or not???