pop email not fetching

Durandal

I've installed and set up osTicket, and everything seems to be working except that I can't get it to receive emails.

My setup:

osTicket 1.6.0

OS: a fresh install of (Turnkey LAMP) - This server is within our local network.

PHP Version: 5.3.2

mail server: Exchange 2010, which is also on the local network

I set up a cron job in my server's webmin interface, and it actually worked once, but only once. osTicket is not getting any emails that I send to it now. The command I'm using is:

/usr/bin/php /var/www/osticket/api/cron.php

If I run that command manually in the server's command line interface, it says:

PHP Deprecated: Assigning the return value of new reference is deprecated in /var/www/osticket/include/pear/Mail/mimeDecode.php on line 335

Durandal

Also, I just found that "auto cron" doesn't work either. I know that pop is working on the Exchange server though, because I tested it with an email client and could see the emails.

Durandal

For those interested, I got this working. I set it up using the the wget command, as explained on (this) page under the section "External triggering using wget".

ntozier

Glad that you got it working, and thank you for posting your solution in case someone else runs into the same problem.