Hello Experts,
I have been using "OSTicket 1.6.0" since 8 months & working properly. I am using it to login "IT Related Customer Complaints".
I have total 5 staff members assigned to resolve all registered complaints in OSTicket.
So, Now i would like to know how to find "IT related complaints resolved by particular "Staff Member" & "Who has registered that complaint".
Using 'mysql" backend database.
Advanced Thanks,
Nishith N.Vyas
